The services we provide include eye examinations inclusive of screening for glaucoma and other diseases, contact lens fittings and aftercare, frame dispensing, advice on lens selection, lens tinting, minor repairs and general frame maintenance available for both adults and children. The combination of our quality services and products make Eye Q a one-stop optical experience.
Our goal is to provide superior customer service from the start right through to product delivery and aftercare, ensuring Jamaicans see perfectly and look beautiful!The Eye Q Way
We Provide Comprehensive Quality CareExperience The Eye Q Way
Our optometrists are certified locally and internationally and use a wide variety of equipment and procedures to examine your eyes. These range from simple tests, like reading an eye chart to complex ones, such as using high powered lenses to visualize tiny structures inside your eyes. All of which set us apart from other optical outlets in Jamaica.
Eye Exam Individual To You
Jamaica's finest Eye Exam. By asking you a series of questions about your occupation, lifestyle, general health, family’s general health and ocular health we can make your eye exam even more specific. It is very important to have a clear understanding of your vision needs, especially if a specific problem is the reason for your visit.
“Your eyes are the front of your brain and the window to your body”. From your eyes we can detect changes that may lead to the diagnosis of underlying diseases such as diabetes, hypertension and macular degeneration. Diabetes is the most common cause of blindness in the working population, so at Eye Q we do complimentary blood sugar screening.
At Eye Q we pride ourselves on supplying a wide range of products and being able to offer our customers excellent advice so that they make informed purchases. Our dispensing team comprises of a Dispensing Optician and Frame Stylists who have been professionally trained and certified with “The Worshipful Company of Spectacle Makers” in the UK.
Jamaica's Most Comprehensive Eye Care
ALL OUR SERVICES
Your Prescription Explained
The “sph” box means sphere which represents the amount of far or near sight that is present. The larger the number the stronger the lens required, and therefore the thicker the spectacle lens will be. Plus lenses are used to correct hypermetropia and minus lenses are used to correct myopia.
The “cyl” box for cylinder represents the amount of astigmatism that is present. Astigmatism is caused when the eye is not completely spherical, like a football, but shaped more irregularly, like a rugby ball. This causes the vision to be distorted for both distance and near objects. The “axis” box represents the orientation of the cylinder (from 0-180 degrees) and is the angle at which the lens needs to be set into the frame.
The “add” box is the amount of magnification that must be added to your prescription if you are presbyopic and therefore require a different strength lens for near vision tasks compared to distant ones.
This is a high powered binocular microscope that we use to examine the front structures of your eye.
This is a simple test to check that both eyes are working together correctly. Also known as stereoscopic depth perception, it is the ability of both eyes to see the same object as one image and to create a perception of depth.
Using different lenses we can determine if you are near sighted (myopic), far sighted (hypermetropic), astigmatic (rugby ball shaped eyes) or presbyopic (extra magnification needed for reading due to age). Based on your answers and our observations the optometrist will fine tune the lens power until reaching your final glasses prescription.
This checks the area you see in space. Imagine that the image you see of the world is made up of millions of pixels like a modern TV. This machine will make sure that all the pixels are functioning correctly. If you fail to see any of the dots, this can be an indication of a blind spot and may require further investigation by an eye specialist, ophthalmologist.
We routinely screen over 35s for blood glucose levels using a simple finger prick test. This complimentary procedure yields results quickly and allows us to inform patients of any problems that suggest they need a full blood test. For known diabetics we can ensure blood glucose levels are within normal limits to guarantee an accurate prescription from the exam.
We accept both major local health insurance providers, Sagicor and Medecus, as well as Canopy Insurance. Customers holding any of these insurance policies may present their health cards when doing transactions at Eye Q. Providing there is eligibility and monies available on the card they can be applied directly towards the customers’ transaction.
We can also accept overseas insurance ichip, Vumi, and Signa by filling in the necessary info and signing.
Contact Lens Fitting
A contact lens consultation is an additional examination, with an additional cost.
Contact lens wearers require checks to make sure the front of their eyes are healthy and suitable for contact lens wear. We use the slit lamp to assess the cornea and lids as well as the other anterior structures of your eye. We can also use the keratometer to measure the curvature of the front of your eye so, where needed, your contact lens is an exact fit.
At your contact lens fitting our optometrists will assess your needs and recommend a lens most suitable for your prescription, expectations and lifestyle. All follow up examinations are included in the cost of your initial consultation. In the absence of any issues we recommend a routine contact lens check-up every 6 months. This, along with any other necessary appointments throughout the year, is also included. In this way you can feel confident that any issues can be looked at right away. At all times contact lens wearers eyes should look good, feel good and see well. “If in doubt, take it out!” and come in.
Contact lens prescriptions are valid for 1 year and as such during this time you may order lenses as desired. After this time has passed a refit examination would be required in order to maintain your contact lens supply.
At Eye Q we pride ourselves in not only supplying a wide range of products but also at being able to offer our customers excellent advice so that they may make an informed purchase. Our dispensing team comprises a Dispensing Optician and Frame Stylists who have been professionally trained, many achieving certification with “The Worshipful Company of Spectacle Makers” in the UK.
All adjustments and minor repairs are complimentary whether you are one of our customers or not so we encourage you to pass through and have your eyewear straightened and professionally cleaned from time to time.
True to our Mission Statement we have the very latest dispensing aides including ipad apps and state-of-the-art camera measuring equipment. The former allows us to better explain the advantages of one lens type or coating over the other with real time visuals showing our customers exactly its features and benefits. The latter is a high resolution camera measuring system, which enables us to take images of the chosen frame on the wearers’ face thereby determining all the measurements necessary to produce individualised lenses tailored for the customer. We are proud to be the first to offer such a service in Jamaica and it compliments well our ability to tailor or bespoke your frame through our Tom Davies line.
In order to guarantee the best vision and cosmetic appearance we order many of our lenses out of Europe via a remote edging system. Especially for those with higher prescriptions lenses out of Europe tend to come out thinner and lighter than those manufactured in the Americas due to differing laws about the minimum centre thicknesses allowed. Also differences in manufacturing models enable the anti-reflection coatings produced in Europe to be more durable, which is important in Jamaica as our climate can be very harsh on them. The remote edging system guarantees that the minimum edge thickness is produced for every lens ordered once more ensuring the best cosmetic appearance is achieved.
The usage of these methods enables us to produce eyewear which not only optimizes vision, but also realizes the best cosmetic appearance for our customers. So whether you’re one of our patients or have brought in your prescription from your eye-doctor a gorgeous pair of eyewear awaits.
All minor repairs including screw replacement and tightening, nylor replacement, frame straightening and cleaning are complimentary to both existing and potential Eye Q customers.
For more major repairs unfortunately we have to charge; the good news is that we have state-of-the-art equipment with which to do so and a team of highly trained technicians!
Our “Laserweld” system is designed to make the neatest strongest repair possible to all metals including titanium, stainless steel, aluminium and all nickel alloys. The repair is performed through a binocular microscope and utilises a laser beam to actually fuse the two broken surfaces together. A first in Jamaica this is only possible as we strive to invest in new technologies so that we can continue to deliver the best products and highest levels of service that our customers have come to expect and appreciate.