I will show kindness and concern for my customers and colleagues in everything that I do for them or together with them.

I am always professional and achieve the level of competence that is expected of me by my work, customers & team.

I always follow the systems of the company. I will always look to the system for a solution to a problem before I look for a people solution.

I am fun loving and enthusiastic in everything I do such that I create an environment around me at home and at work that everyone may enjoy.

I will be dependable and loyal to my company, my customers, my colleagues and my family. I will be reliable so that my customers and team can depend on me.

I appreciate that there is a need for balance in everything I do. Financial, spiritual, physical, social, educational and my family time are all equally important.

I show respect for all and do not discriminate against anyone who may be different from me. I do not judge and have an open mind.

I am part of a team. Without me the team doesn’t operate effectively. I will ensure that I co-operate reliably and transparently with the other members of my team.

I am honest and always speak the truth. I only promise what I can deliver and advise at the first opportunity should something I promise not be achievable. I take ownership of my words and actions.

I will exchange information clearly and honestly with my customers so that they fully understand all their options when making a decision and any company policies that may relate to their transactions with Eye Q Optical.

I am accountable and responsible for my actions and results. I do not look to blame others or make excuses at work or in my life. I own what I do and am proud of who I am.

I am an expert in what I do. I shall constantly strive to educate myself and keep abreast of innovative advancements such that I may impart relevant & practical information to my customers and colleagues.