EyeQ Optical
"The Intelligent Choice”
New Kingston 906.1493
      Manor Park 925.9298

Eye Care Services

The services provided by Eye Q include eye examinations inclusive of screening for glaucoma and other disease, contact lens fittings and aftercare, frame dispensing, advice on lens selection, glazing facilities, lens tinting, minor repairs and general frame maintenance available for both adults and children. The combination of our quality services and products makes Eye Q a one-stop optical experience.

The goal of the company is to have continued growth while providing superior customer service from the start right through to product delivery and aftercare, ensuring Jamaicans see perfectly and look beautiful!

Optical Insurance

We accept both major local health insurance providers, Sagicor & Medecus as well as the smaller one Clico which caters for IBM employees only. Customers holding any of these insurance policies may present their health cards when doing transactions at Eye Q. Providing there is eligibility and monies available on the card they can be applied directly towards the customers’ transaction.

We are also providers for two overseas insurance companies, VHI global which caters to some Digicel employees and Healix which caters to staff from the British High Commission.


Eye Examinations

Eye Q optometrists use a wide variety of tests and procedures to examine your eyes.

These tests range from simple ones, like reading an eye chart to complex one, such as using high powered lenses to visualize tiny structures inside your eyes.

Eye Exam Individual To You– By asking you a series of questions about your occupation, lifestyle, general health, family's general health and ocular health we can make your eye exam even more specific. It is very important to have a clear understanding of your vision needs, especially if a specific problem is the reason for your visit.

Health Examination– "Your eyes are the front of your brain and the window to your body". From your eyes we can detect changes that may lead to the diagnosis of underlying diseases such as diabetes, hypertension and macular degeneration. Diabetes is the most common cause of blindness in the working population, so at Eye Q we do complimentary blood sugar screening.

Refraction– Using different lenses we can determine if you are near sighted (myopic), far sighted (hypermetropic), astigmatic (rugby ball shaped eyes) or presbyopic (extra magnification needed for reading due to age). Based on your answers and our observations the optometrist will fine tune the lens power until reaching your final glasses prescription.

Eye Refraction

Your Prescription Explained– The "sph" box means sphere which represents the amount of far or near sight that is present. The larger the number the stronger the lens required, and therefore the thicker the spectacle lens will be. Plus lenses are used to correct hypermetropia and minus lenses are used to correct myopia.

The "cyl" box for cylinder represents the amount of astigmatism that is present. Astigmatism is caused when the eye is not completely spherical, like a football, but shaped more irregularly, like a rugby ball. This causes the vision to be distorted for both distance and near objects. The "axis" box represents the orientation of the cylinder (from 0-180 degrees) and is the angle at which the lens needs to be set into the frame.

The "add" box is the amount of magnification that must be added to your prescription if you are presbyopic and therefore require a different strength lens for near vision tasks compared to distant ones.

FURTHER INVESTIGATIONS

Intra Ocular Pressure– This is often referred to as the "glaucoma test" but in reality is just one test used by the eye doctor to assist in diagnosing glaucoma – by dropping a yellow drop in your eye we use an instrument to check the fluid pressure in your eye.

Visual Fields– This checks the area you see in space. Imagine that the image you see of the world is made up of millions of pixels like a modern TV. This machine will make sure that all the pixels are functioning correctly. If you fail to see any of the dots, this can be an indication of a blind spot and may require further investigation by an eye specialist, ophthalmologist.

Slit Lamp Examination– This is a high powered binocular microscope that we use to examine the front structures of your eye.

Colour Vision– We screen children for colour vision defects on their first visit to us and adults should the need arise.

Stereopsis– This is a simple test to check that both eyes are working together correctly.

Ophthalmoscopy– This is the piece of equipment your optometrist uses to look at the interior of the eye, including the lens, retina and optic nerve.

Keratometer– This allows your optometrist to measure the curvature of the front the cornea. It is useful for assessing the extent and axis of astigmatism.

Blood Glucose Screening– We routinely screen over 35s for blood glucose levels using a simple finger prick test. Whilst this complimentary procedure yields results very quickly it is in no way a substitute for a full blood test, but allows us to inform our patients who may be unaware of any problems that a full blood test may be prudent. For known diabetics it allows us to ensure that the blood glucose levels at the time of examination are within normal limits ensuring an accurate glasses prescription is ascertained.


Contact Lens Fittings

A contact lens consultation is an additional examination, with an additional cost.

Contact lens wearers require further checks to make sure the front of their eyes are healthy and suitable for contact lens wear. We use the slit lamp to assess the cornea and lids as well as the other anterior structures of your eye. We can also use the keratometer to measure the curvature of the front of your eye so, where needed, your contact lens is an exact fit.

At your contact lens fitting our optometrists will assess your needs and recommend a lens most suitable for your prescription, expectations and lifestyle. Any follow up examinations you require are included in the cost of your initial consultation. In the absence of any issues we recommend a routine contact lens check-up every 6 months. This, along with any other necessary follow up appointments throughout the year, is covered in the initial contact lens consultation fee. In this way our lens wearers can feel confident that should any issues arise they are able to have it looked at right away. At all times contact lens wearers eyes should look good, feel good and they should see well. "If in doubt, take it out!" and come in.

Contact lens prescriptions are valid for 1 year and as such during this time you may order lenses as desired. After this time has passed a refit examination would be required in order to maintain your contact lens supply.


Dispensing

At Eye Q we pride ourselves in not only supplying a wide range of products but also at being able to offer our customers excellent advice so that they may make an informed purchase. Our dispensing team comprises a Dispensing Optician and Frame Stylists who have been professionally trained, many achieving certification with "The Worshipful Company of Spectacle Makers" in the UK.

All adjustments and minor repairs are complimentary whether you are one of our customers or not so we encourage you to pass through and have your eyewear straightened and professionally cleaned form time to time.

True to our Mission Statement we have the very latest dispensing aides including ipad apps and state-of-the-art camera measuring equipment. The former allows us to better explain the advantages of one lens type or coating over the other with real time visuals showing our customers exactly its features and benefits. The latter is a high resolution camera measuring system, which enables us to take images of the chosen frame on the wearers' face thereby determining all the measurements necessary to produce individualised lenses tailored for the customer.Jamaica Eye Glasses Dispensing We are proud to be the first to offer such a service in Jamaica and it compliments well our ability to tailor or bespoke your frame through our Tom Davies line.

In order to guarantee the best vision and cosmetic appearance we order many of our lenses out of Europe via a remote edging system. Especially for those with higher prescriptions lenses out of Europe tend to come out thinner and lighter than those manufactured in the Americas due to differing laws about the minimum centre thicknesses allowed. Also differences in manufacturing models enable the anti-reflection coatings produced in Europe to be more durable, which is important in Jamaica as our climate can be very harsh on them. The remote edging system guarantees that the minimum edge thickness is produced for every lens ordered once more ensuring the best cosmetic appearance is achieved.

The usage of these methods enables us to produce eyewear which not only optimizes vision, but also realises the best cosmetic appearance for our customers. So whether you're one of our patients or have brought in your prescription from your eye-doctor a gorgeous pair of eyewear awaits.


Repairs

Lens RepairsAll minor repairs including screw replacement and tightening, nylor replacement, frame straightening and cleaning are complimentary to both existing and potential Eye Q customers.

For more major repairs unfortunately we have to charge; the good news is that we have state-of-the-art equipment with which to do so and a team of highly trained technicians!

Our "Laserweld" system is designed to make the neatest strongest repair possible to all metals including titanium, stainless steel, aluminium and all nickel alloys. The repair is performed through a binocular microscope and utilises a laser beam to actually fuse the two broken surfaces together. A first in Jamaica this is only possible as we strive to invest in new technologies so that we can continue to deliver the best products and highest levels of service that our customers have come to expect and appreciate.